Introduction
ActiveBroker is a brokerage firm that provides a platform for trading financial instruments such as stocks, currencies, commodities, and indices. The firm is known for its advanced trading technology, competitive pricing, and a wide range of trading instruments. However, like any other broker, ActiveBroker has its strengths and weaknesses. This review will provide an in-depth analysis of the firm’s offerings, performance, and customer service.
Trading Platforms and Tools
ActiveBroker Web Platform
ActiveBroker offers a web-based trading platform that is accessible from any device with an internet connection. The platform features a user-friendly interface and provides real-time market data, advanced charting tools, and a variety of order types. However, some users have reported that the platform can sometimes be slow and prone to glitches, which can be frustrating especially during volatile market conditions.
Mobile Trading
ActiveBroker also offers a mobile application for iOS and Android devices. The app provides the same functionality as the web platform, allowing users to trade on the go. However, the app has received mixed reviews, with some users complaining about its reliability and performance issues.
Trading Instruments and Account Types
ActiveBroker offers a wide range of trading instruments, including stocks, currencies, commodities, and indices. This makes it a good choice for traders who want to diversify their portfolio. However, the firm does not offer trading in options, futures, or cryptocurrencies, which may be a drawback for some traders.
ActiveBroker offers several account types to cater to different types of traders. However, the firm’s account structure is somewhat complex and can be confusing for novice traders. Moreover, the minimum deposit requirement for some account types is quite high, which may deter some potential clients.
Customer Service
ActiveBroker provides customer support via phone, email, and live chat. The firm’s customer service team is known for its professionalism and responsiveness. However, some users have reported that the firm’s customer service can be slow to respond to queries and complaints, especially during peak trading hours.
Regulation and Security
ActiveBroker is regulated by several financial authorities, which adds a layer of security for its clients. The firm uses advanced security measures to protect clients’ funds and personal information. However, there have been some reports of technical issues that have resulted in temporary access problems for some clients.
Conclusion
In conclusion, ActiveBroker offers a wide range of trading instruments and advanced trading tools. However, the firm’s platform and customer service have received mixed reviews. Furthermore, the firm’s account structure and minimum deposit requirements may not be suitable for all traders. Therefore, potential clients should thoroughly research and consider these factors before choosing ActiveBroker as their broker.
I had a terrible experience with ActiveBroker. Their customer service was virtually non-existent and I struggled to get any assistance with my investments. The platform was clunky and difficult to navigate, making it frustrating to manage my portfolio. I would not recommend using ActiveBroker for your investment needs.